Welcome to the Mu.SA online course!
During the past period, the Mu.SA project partners designed and developed online educational material for the Museum Professionals.
In this page, you will see listed twenty (20) transferable and twenty two (22) digital competences, developed for both the MOOC and the Specialisation courses, one course per Role Profile.
In each Competence you will find relevant information and selected Open Educational Resources, such as videos with subtitles in all 4 languages (English, Greek, Italian, Portuguese) and transcript in English and/ or power point presentations in pdf.
Based on your needs and your preferences, you may access and download freely the relevant material in order to advance your skills in the 21st century, by clicking the Competences below.
We hope you are enjoying learning with us!
On behalf of the Mu.SA team
A. Active Listening as part of Communication Tools in Empowered Workplaces – EN
B. Active Empathic Listening (AEL) Approach – EN
Author: Lea Walter in collaboration with Melting Pro
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Community Manager
A. Building a critical, creative and informed museum practice – EN
Author: Ana Carvalho
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Community Manager
A. Team communication
B. Examples of conversations
Author: Federica Tazzi
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Creative thinking skills in museum context and guidelines to build a creative practice
B. Creative thinking definition and meanings – EN
Author: Ana Carvalho
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Τhe analytical approach in museums – EN
B. How data analysis can drive decisions – EN
Author: Elisa Cruciani
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Performance Management for museums – EN
B. Key Performance Indicators for museums – EN
Author: Chrisa Kontaki
Partner: AKMI S.A.
Relevance to the role profiles of Mu.SA:
- Digital Interactive Experience Developer
A. Influence, Persuasion and Museums – EN
B. Influence/persuasion definition and limits – EN
Author: Manuel Pizarro
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Online Community Manager
A. Ethics matters for museums – EN
B. Ethical issues in the museum sector – EN
Author: Ana Carvalho
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Online Community Manager
A. Interpersonal skills definition and development – EN
Author: Manuel Pizarro
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Community Manager
Leadership theories for museums: An Introduction to Leadership and change facilitator
Author: Antonia Silvaggi
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Community Manager
A. A project manager’s interview – EN
B. Inspiring People project – EN
Author: Elisa Cruciani
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Online Community Manager
A. Mediation skills
B. Social media: Museum mediators
Author: Tamara Aller
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Online Community Manager
A. Mentoring stories: programmes and cases throughout the arts (museum) sector Help with Overview – Laura’s story
B. Mentoring: best practices and projects for the arts sector – EN
Author: Giulia Fiaccarini
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Online Community Manager
A. Introduction to Negotiation Skills
B. Museums as places of negotiation – EN
Authors:
A. Lea Walter, noMade Collective in collaboration with Melting Pro
B. Antonia Silvaggi
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Online Community Manager
A. Networking for museums – interview with an expert
B. Networking, practical steps – EN
Authors:
A. Federica Pesce (interview of Julia Pagel, Network of European Museums Organisations – NEMO)
B. Federica Pesce
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Introduction to Resilience – EN
B. Resilience and museums – EN
Authors: Manuel Pizarro, Alexandre Matos
Partner: ICOM Portugal
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Interactive Experience Developer
- Online Community Manager
A. Entrepreneurship as a transversal competence. What is the added value for museum professionals? – EN
B. How to apply entrepreneurship in the cultural sector? – EN
Author: Konstantinos Giannakopoulos
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Storytelling and museums – EN
B. The storytelling applied in a museum scenario
Authors:
A. Federica Pesce
B. Joe Lambert, in collaboration with Melting Pro
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Interactive Experience Developer
- Online Community Manager
A. Characteristics of a working team
B. Team roles
Authors:
A. Margarida Amaral
B. Tamara Aller
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
A. Project Cycle Management & milestones – EN
B. Basic Points of MS Project in regards to time functionalities
Authors:
A. Eleni Damianou
B. Maria Moschou
Partner: AKMI S.A.
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. Main concepts of modelling and data structures (transcript)
B. Validation Framework (transcript)
Authors: Sara Fernandes and Filippe Correia
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Interactive Experience Developer
Type of Framework: e-CF
A. Theoretical concepts on Strategic Management – EN
b. Theoretical concepts on Strategic Management part II – EN
Author: Paulo Faustino
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Online Cultural Community Manager
Type of Framework: e-CF
A. The ‘Business Model Canvas’ explained
B. How to perform a SWOT analysis?
Author: Panagiota Polymeropoulou
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
Author: Sarah Dominique Orlandi
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
A. Developing visual contents
B. Design and develop video content
Author: Federica Tazzi
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
A. Introduction to documentation – EN
B. Museum documentation – EN
Author: Thodoris Panagiotakopoulos
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Community Manager
Type of Framework: e-CF
A. Forecast for Museums – EN
B. Digital transformation for museums
Authors:
A. Federica Pesce
B. Paolo Cavallotti, Museo Nazionale della Scienza e della Tecnologia Leonardo da Vinci di Milano, in collaboration with MeP
Partner: Melting Pro
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
Information management for artworks and artists from Museum Github – EN
Author: Sotiris Kotsiantis
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
Type of Framework: e-CF
A. Ιntroduction to innovation
B. Open thinking for museums – EN
Author: Spiros Borotis
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. Information System terminology in Museums – EN
B. Added value by the use of the IS in museum – EN
Author: Eleni Damianou
Partner: AKMI S.A.
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
Building and maintaining your museum digital reputation – EN
Author: Ana Carvalho
Partner: ICOM PT
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. Qualitative research
B. Pros and cons of qualitative research within the Museum context
Author: Massimiliano Dibitonto
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
A. Introduction to Netiquette
B. The core rules of Netiquette
Author: Margarida Amaral and Nuno Regadas
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. IT service management – EN
B. The problem management process flow – EN
Author: Thodoris Panagiotakopoulos
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. The operation of a museum – EN
B. Process Classification Framework (PCF) – EN
Author: Chrisa Kontaki
Partner: AKMI S.A.
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
Type of Framework: e-CF
A. Definition of service design – EN
B. Service/product Lifecycle – EN
Author: Georgia Martino
Partner: Link Campus University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: DigComp
A. Data privacy and protection fundamentals – EN
B. Museums and data protection – EN
Author: Thodoris Panagiotakopoulos
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. Purchasing vs Procurement – EN
B. The Procurement Process debate – EN
Author: Vasileios Kyriatzis, University of Thessaly in collaboration with HOU
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
Type of Framework: e-CF
A. Introduction to Risk Management – EN
B. Risk Identification and monitoring – EN
Author: Bill Vassiliadis
Partner: Hellenic Open University
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
Type of Framework: e-CF
A. Solution Deployment: Deploying Software – Part A – EN
B. Solution Deployment: Deploying Software – Part B – EN
Author: Filipe Correia
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Interactive Experience Developer
Type of Framework: DigComp
A. Problem Solving – EN
B. Technical problems of the Mu.SA specialization role profile – EN
Author: Luís Agrellos and Patricia Salgado
Partner: University of Porto
Relevance to the role profiles of Mu.SA:
- Digital Strategy Manager
- Digital Collections Curator
- Digital Interactive Experience Developer
- Online Cultural Community Manager
Type of Framework: e-CF
A. Understanding the Definition of the User Support process – EN
B. The Balanced Scorecard Method – EN
Author: Elias Misailidis
Partner: AKMI S.A.
Relevance to the role profiles of Mu.SA:
- Digital Interactive Experience Developer
- Online Cultural Community Manager